OpenAI plans to train SBDC advisors to teach small businesses AI in person
OpenAI and America's SBDC announced on Sep 30 a plan to train about 150 advisors and reach at least 1,000 small businesses through in-person workshops, with free ChatGPT Plus for those who finish. It comes two weeks after Anthropic announced its own free workshop tour, and no pilot states or dates have been named.
Previously
- Sep 22 · The company that makes Claude is now teaching small businesses in personAnthropic expanded Claude for Small Business to 43 workflows and 27 integrations and opened a free in-person workshop tour in ten US cities, with more than 150 trained organisations expected to run over 750 workshops.
New since Sep 22
On Sep 30 OpenAI and America's SBDC announced a plan to train about 150 SBDC advisors and reach at least 1,000 small businesses through in-person workshops, with free ChatGPT Plus for those who complete them. OpenAI now joins Anthropic in committing to teach owners in a room, this time through the small business development centers rather than a tour of its own.
What happened
On Sep 30 OpenAI and America's SBDC, the national association of small business development centers, announced a partnership to teach owners AI in person. The network has 63 member organisations and nearly 1,000 local centers, where owners normally get advising at no cost, and it serves about 1 million entrepreneurs a year. In what OpenAI calls an initial phase, it plans to train around 150 SBDC advisors through the OpenAI Academy Community Trainer Program, and those advisors are to run hands-on workshops with the goal of reaching at least 1,000 small businesses in person, and more through one-on-one advising. Advisors and owners who complete a workshop are to get free ChatGPT Plus, and the two sides plan to co-develop playbooks and sector-specific material so the training can spread beyond the pilot's first states. It is a plan for now: no pilot states, dates or workshop format have been named, nor how long the free Plus lasts, and the release describes a rollout phased over the coming months. The network is not new to AI training. It already runs its own certification, AI U, which has trained more than 500 advisors, and it ran an AI Ready Challenge with Google before this deal.
The same day OpenAI published a report, Small Businesses, Bigger Capabilities, drawn from its own usage data. By OpenAI's count, about 4 million people working at small firms worldwide used its tools in the week of Sep 9 to 15, and nearly one in five of them worked at a firm with fewer than 10 employees. OpenAI also says agents, AI that works through a task on its own, produced two-thirds of small businesses' output tokens in August, double their one-third share in April. That is OpenAI's measure of how much of its models' output came from agent work, not a count of how many small businesses use agents. The report's examples include a business owner in Texas who researched school-district prospects and drafted personalized outreach in 10 minutes, which produced 48 contacts and a paid training booking within 10 days, and a restaurant couple in New Mexico who used ChatGPT to analyze competitors' pricing. It frames the need with the Federal Reserve's 2025 Small Business Credit Survey, in which 57% of small employer firms reported trouble reaching customers or growing sales and 54% struggled with operating expenses.
Before
The Sep 22 brief left one model maker teaching owners in person: Anthropic, with a free half-day workshop tour in ten US cities and more than 150 organisations it had trained expected to run over 750 workshops in their own communities.
Now
Two labs have now committed to teaching owners in a room. OpenAI's route runs through the small business development centers, where owners already go for no-cost advice: train about 150 advisors to teach, aim for at least 1,000 businesses in person, and give everyone who finishes free ChatGPT Plus. It is still a plan, with no states or dates named.
Who it touches
- Owners who already get advising through an SBDC, a network serving about 1 million entrepreneurs a year: if their state is in the pilot, a free workshop and free ChatGPT Plus for finishing it.
- SBDC advisors, about 150 of whom OpenAI plans to train as AI teachers in the first phase.
- Owners outside the pilot states, who for now get a report and the promise of playbooks rather than a class.
- Local consultants and AI trainers, who now face free training from both labs, and this one arrives through an office owners already use for free advice.
What it means for the business
This puts both labs at a door Redwater already works. Its top of funnel is in-person AI talks for owners in Southwest Louisiana, and the local small business development center is one of the rooms on its outreach list. Anthropic's trainer program already names SBDCs among the groups that can host its workshops. OpenAI's plan goes a step further and trains the SBDC's own advisors to teach, with a free ChatGPT Plus account for finishing. If Louisiana is among the first states, the next AI class at that office may come with a lab's material, a lab-trained advisor and a free subscription.
The opening is the session after the intro. An intro class teaches owners to chat with a model; the questions owners bring to these rooms are about connecting their own books and automating a monthly spreadsheet job, which an intro does not answer. That is the offer to put in front of the SBDC now: a hands-on follow-on that builds one real workflow live, on whichever lab's account an owner left the first class with. It is also worth asking the center directly whether Louisiana is in the pilot before any playbook arrives.